Dr. Shobhan Thakore (Tayside Hospital, Dundee), Dr. Alyson Walker (Royal Hospital for Children, Glasgow) og Dr. Manoj Kumar (Aberdeen Royal Infirmary) fra Skottland presenterte gode resultater i forbedringsarbeid, blant annet innenfor anestesi, kirurgi, ergonomi, pediatri, pasientsikkerhet, kultur og teamarbeid. Seminaret er tilgjengelig under.
Program for dagen
09.00: Welcome by CEO Anita Schumacher, University Hospital of North Norway (UNN)
09.15: “Quality Improvement: What, Why and How?” Lecture by Dr. Shobhan Thakore, Tayside Hospital, Dundee
10.30: Coffee break
10.50: "Designing, Influencing and Delivering Safer Healthcare: Why Human Factors Matter” Interactive session with Dr. Manoj Kumar, Aberdeen Royal Infirmary
12.15: Lunch
13.00: “Culture, behaviour and safety”. A guide through self-reflection and interaction to consider the impact that culture and behaviour has on clinical practice. Difficult behaviour and managing difficult conversations. Interactive session with Dr. Alyson Walker, Royal Hospital for Children, Glasgow
14.30: Coffee break
14.50: “Lessons learned and next steps”
Interactive session moderated by Trine Olsen and Marianne Nordhov, UNN
15.30: Close of Meeting